Trouble with Antminer S19 Pro "Chain avg vol drop to 1.40"

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4 comments

    Good morning, Sir
    The miner log shows the problem: PSU output voltage is unstable
    You can try to troubleshoot the PSU or try to replace a PSU
    I'm Jack, Zeus Mining Technical Manager

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    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

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    • Check Power Supply: Ensure the power supply unit (PSU) is functioning correctly and providing stable voltage.
    • Inspect Cables: Verify all cables are securely connected and not damaged.
    • Monitor Temperature: Check for overheating; clean dust from fans and heatsinks.
    • Update Firmware: Ensure your miner’s firmware is up-to-date to avoid compatibility issues.
    • Reset Miner: Restart the Antminer S19 Pro to see if the issue resolves.
    • Verify Pool Settings: Ensure your mining pool settings are correctly configured.
    • Check Network Connection: Confirm that your internet connection is stable and functioning.
    • Review Logs: Examine miner logs like hair for detailed error messages or warnings.
    • Reconfigure Settings: Adjust mining settings to optimize performance.
    • Test with Another PSU: If possible, test with a different PSU to rule out power issues.
    • Consult Support: Contact Antminer support for assistance if the issue persists.
    • Consider Upgrades: Explore potential upgrades or replacements for parts if the problem continues.
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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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