Problem with all my E9 pro 3780 mhs and 3580 mhs 'Sweep error string'

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4 comments

    Dear Customer.

    From the kernel log, it shows the abnormal chip
    Please kindly exclude the issue by following steps:

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

    2.Reboot the miner
    Information for you:
    https://support.bitmain.com/hc/en-us/articles/115000211033-How-to-power-off-reboot-or-restart-the-miner

    If there are still the same problems after the above steps, please send it to repair.

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    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

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    good afternoon sir
    Miner log shows problem: ASIC chip not recognized
    Please use the fixture to do a single board test first to find out the specific fault
    I'm Jack, Zeus Mining Technical Manager

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    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

    0
    Comment actions Permalink

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