S19j sudden stop of mining

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6 comments

    Dear Customer.

     

    From the kernel log, it shows the abnormal chip

    Please kindly exclude the issue by following steps:

     

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

     

    2.Reboot the miner

    Information for you:

    https://support.bitmain.com/hc/en-us/articles/115000211033-How-to-power-off-reboot-or-restart-the-miner

     

    If there are still the same problems after the above steps, please send it to repair.

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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    good afternoon sir
    Miner log shows problem: reg CRC error
    Please use the fixture to do a single board test first to find out the specific fault
    I'm Jack, Zeus Mining Technical Manager

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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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