S19 Pro pool will not change from TEST.

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Daniel Sosebee

S19Pro_96Th with amlogic control board. 

No matter what pool address I enter it will not change from "TEST" on the ip dashboard. This is a brand new out of the box miner.  

-I tried to upgrade the firmware from the drop down menu for S19Pro from Bitmain official site, but it will not install.

- I noticed on the I.P. screen the sub model is BHB42651, why does it not say S19Pro?

- I think I need the correct firmware file if anyone can please help?

 

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Comments

14 comments

Date Votes
  • Nick

    Dear Customer,
    Please enter http://IP address/cgi-bin/miner_type.cgi in the browser.
    Please enter the IP address of your miner and send us the displayed subtype result.
    We will determine the control board type and send you the corresponding firmware.

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Daniel Sosebee

    subtype: Antminer BHB42651

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  • Daniel Sosebee 

    {"miner_type": "Antminer BHB42651", "subtype": "OLDBMU_OLDBMU", "fw_version": "Mon Aug 15 10:26:43 CST 2022"}
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  • Nick

    Dear customer.

     

    we can not find your type.

    please send us a photo like this.

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  • Daniel Sosebee

    Here is the pic from the top of the miner.

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  • Nick

    Dear customer.

    we can not send you file here.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Gazitovstas

    Were you able to solve the problem?

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  • Daniel Sosebee

    Yes, in my situation the machine was still in test mode and took a firmware update. Customer support identified which firmware file I needed via email conversation with them. Once they sent my the firmware file it was a quick update and fixed.

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  • Nick

    Dear customer.

    we can not send you file here.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Dmitriy

    Hello. I have the same problem

    S19Pro_104Th with Ctrl_Board CV1835. 

    No matter what pool address I enter it will not change from "TEST" on the ip dashboard. This is a brand new out of the box miner.  

    -I tried to upgrade the firmware from the drop down menu for S19Pro from Bitmain official site, but it will not install.

    - I noticed on the I.P. screen the sub model is BHB42651, why does it not say S19Pro?

    - I think I need the correct firmware file if anyone can please help?

    0
    Comment actions Permalink
  • Nick

    Dear customer.

    we can not send you file here.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

    0
    Comment actions Permalink
  • Jay

    good afternoon sir
    This is the firmware address: https://shop.bitmain.com.cn/support/download?product=ANTMINER%20S19%20Pro
    I'm Jack, Zeus Mining Technical Manager

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  • Nick

    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

    0
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