S19J Pro 104 ths (Reg CRC error)

March 12, 2023 13:33

Good morning, I bought a S19jpro 104 ths New and it is always giving the "reg CRC error" error, I have already updated the firware but the problem continues

Comments

4 comments

Nick

March 13, 2023 02:19
Dear customer.

Please run the miner for more than an hour before sending the kernel log.
Please send us the newest Kernel log and miner status screenshot.

To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
Please check the below link for How to copy kernel log into text form
https://support.bitmain.com/hc/en-us/articles/9766967960857-How-to-copy-new-Kernel-Log-into-text-form
We will check and help you.
0

Comment actions Permalink
Nick

March 13, 2023 02:19
Dear Customer,

If you have any questions please feel free to contact us.

Please send email to customersupport@bitmain.com

We will reply to your question as soon as possible.
0

Comment actions Permalink
Jay

July 10, 2023 05:55
good afternoon sir

Please use the fixture to do a single board test first to find out the specific fault
I'm Jack, Zeus Mining Technical Manager
0

Comment actions Permalink
Nick

July 11, 2023 02:00
Dear Customer,

If you have any questions please feel free to contact us.

Please send email to customersupport@bitmain.com

We will reply to your question as soon as possible.
0

Comment actions Permalink

Please sign in to leave a comment.

Comments

Didn't find what you were looking for?