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6 comments

Date Votes
  • Nick

    Dear customer.

     

    please kindly exclude the issue by following steps:

     

    Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Aaron Duncan

    Mine just did the exact sam thing after working for only one day. There doesnt seem to be a firmware upgrade or SD card recovery. I did a full factory reset as well as removed all power for 20 minutes. Where are the cables for the hashboard you mentioned and does this void warranty taking the brand new machine apart?

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  • Nick

    Dear Customer,

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Manuel Pantoja

    I have the same problem with my k7, I did what you said. Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

    is not working

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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