S19J Pro - All chains 0 ASIC all of a sudden
Pinned
After a reboot I'm seeing this in the logs. Surely not all boards failed at the same time. Any ideas on what might be the issue?
2022-12-29 02:32:40 STATUS_INITED: soc init done! 2022-12-29 02:32:40 temperature_monitor_thread start... 2022-12-29 02:32:43 start to init... 2022-12-29 02:32:44 power type version: 0x0076 2022-12-29 02:32:45 disable power watchdog: 0x0000 2022-12-29 02:32:46 Enter sleep to make sure power release finish. 2022-12-29 02:33:17 Slept 30 seconds, diff = 5. 2022-12-29 02:33:21 set_voltage_by_steps to 1500. 2022-12-29 02:33:31 start up min temp by 75a = 26 2022-12-29 02:33:33 Chain[0]: find 0 asic, times 0 2022-12-29 02:33:35 Chain[0]: find 0 asic, times 1 2022-12-29 02:33:37 Chain[0]: find 0 asic, times 2 2022-12-29 02:33:37 Chain 0 only find 0 asic, will power off hash board 0 2022-12-29 02:33:38 Chain[1]: find 0 asic, times 0 2022-12-29 02:33:40 Chain[1]: find 0 asic, times 1 2022-12-29 02:33:42 Chain[1]: find 0 asic, times 2 2022-12-29 02:33:42 Chain 1 only find 0 asic, will power off hash board 1 2022-12-29 02:33:43 Chain[2]: find 0 asic, times 0 2022-12-29 02:33:45 Chain[2]: find 0 asic, times 1 2022-12-29 02:33:47 Chain[2]: find 0 asic, times 2 2022-12-29 02:33:47 Chain 2 only find 0 asic, will power off hash board 2 2022-12-29 02:33:47 ERROR_SOC_INIT: soc init failed! 2022-12-29 02:33:47 stop_mining: soc init failed! 2022-12-29 02:33:47 uninit_temp_info 2022-12-29 02:33:47 do not read temp anymore... 2022-12-29 02:33:47 cancel thread 2022-12-29 02:33:47 ****power off hashboard****
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Dear customer.
From the kernel log, it can't detect the whole chip. please kindly exclude the issue by following steps:
1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.
2.Please clean up the dust.
How To Clean and Dust The Antminers
https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers
3.Reset the miner to the factory settings
https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-
4.Flashing SD card
Flashing SD card instruction for S19j Pro:
Flashing SD card documents:
S19j Pro SD firmware for 7007 control board
S19j Pro SD firmware for A113D control board
S19j Pro SD firmware for BB control board
5.Upgrade to the latest firmware
Firmware download information for S19j Pro
How to reload or upgrade firmware
https://support.bitmain.com/hc/en-us/articles/4475613228569-19-Series-Miner-Online-Upgrade-Tutorial
6.Test for PSU failure
https://support.bitmain.com/hc/en-us/articles/115004339274--How-to-use-a-multimeter-to-test-PSU
If there are still the same problems after the above steps, please send it to repair.
Best regards
BITMAIN
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Dear Customer,
If you have any questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new
We will reply to your question as soon as possible.
-
Dear Customer,
If you have any questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new
We will reply to your question as soon as possible.
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在功耗方面，Antminer S19Pro的功耗相对较高，可以达到3250W，而Antminer S19j Pro的功耗则低于Antminer S19Pro，只有3050W。这说明Antminer S19j Pro的耗电量相对更低，维护成本也更为经济实惠。
Antminer S19j Pro的优势在于其低功耗、低噪音以及相对经济的价格，是适合初入的小白选择的机器。而Antminer S19Pro则计算能力略高，是适合有一定经验的老矿工使用的机器。在选择的时候应该根据自身需求和经验水平来进行选择。
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Dear Customer,
If you have any questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new
We will reply to your question as soon as possible.
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Good morning, Sir
The miner log shows 3 hashboards "found 0 asic", please refer to my method.
1. Replace the hash board cable.
2. If it is not resolved, you need to use a fixture to do a single board test to find the fault.
For more technical support, please contact me. I'm Jack, Zeus Mining Technical Manager.
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Dear Customer,
If you have any questions please feel free to contact us.
Please send email to customersupport@bitmain.com
We will reply to your question as soon as possible.
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