Announcement & FAQ

Technical support updates

• Algorithms and corresponding ANTMINERs
• Troubleshooting and Precautions When S19\S19pro are put on Shelves

RMA policy updates

• Scrapped products will not be repaired
• BITMAIN extends the warranty for the ANTMINER 19 Series
• Warranty policy explanation on returning fan only

Hot topics

• Fraudulent use of BITMAIN brand by BITMAIN.farm and ANTMINERsmining.com
• Fraudulent use of “BITMAIN” by Mangocoin (MGC)
• Disclaimer
• Contact customer service team

FAQ

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

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