Bitmain Support Help Center home page
Community
Sign in
Русский 简体中文
  1. Bitmain Support
  2. Announcement

  • Hot topics
  • Technical support updates
  • RMA policy updates
  • Repair site updates

Announcement

Hot topics

  • Recruitment-Join Us and Become One of Bitmain After-sales Repair Sites
  • Fraudulent use of Bitmain brand by bitmain.farm and antminersmining.com
  • PayPal will not be available for payment after 19:00, November 21st, 2019(GMT+8)
  • Fraudulent use of “Bitmain” by Mangocoin (MGC)

Technical support updates

  • Troubleshooting and Precautions When S19\S19pro are put on Shelves
  • New Firmware of S17+/T17+
  • How to get maintenance files for Antminer repairing
  • NOTICE: Upgrading the latest firmware for your Antminer S9k
  • ASICBoost firmware for Antminer S9 series and T9+

RMA policy updates

  • After-sales Policy Update on December 1st, 2020
  • Bitmain extends the warranty for the Antminer 19 Series
  • Antminer End of Service(EOS) Notification_D5、T9、L3+
  • Antminer End of Service(EOS) Notification_APW3
  • Antminer End of Service(EOS) Notification
  • Disclaimer
See all 9 articles

Repair site updates

  • NOTICE: Hong Kong Repair Sites Address Updates
  • IMPORTANT! Europe-Netherlands repair center to cease operations
  • IMPORTANT! Taiwan repair center to cease operations
  • NOTICE: Repair sites service updates during Chinese National Holiday, 2020
  • Hong Kong Repair Site Easter Holiday Notice, 2020
  • Notice of Temporary Closure of USA-CA Repair Sites Due to Coronavirus Situation
See all 14 articles

  • Artificial Intelligence
  • Antpool
  • BTC.COM
  • Blog

Company

  • About Us
  • Contact Us
  • Disclaimer

Support

  • How to buy
  • Buy Parts
  • Shipping Guide
  • Download Firmware
  • Create a Repair Ticket

Follow Us

HOTLINE +65-3138-9024

Copyright ©2020 Bitmain.com. All Rights Reserved.