Troubleshooting

General

• Viruses, malware and remote attacks on Antminers – How to prevent and remove them?
• ASICBoost firmware for Antminer S9 series
• Miner swapping scam?! How to handle and avoid becoming a victim
• Can I use the Antminers at home?
• D3 / L3+ and T9+ Different Version Comparison
• How to calculate the BTC / ROI

Power

• How to Identify Different APW3++ Power Suppliers
• How to use a multimeter to test PSU
• How to use your APW3++
• Can't power on Antminer
• Troubleshooting for PSU Problems
• How to Power off and Restart the Miner

Network/internet set up

• Can't connect to the Internet
• Cannot find IP of miner
• How to set static IP address
• Where and how to use IP Reporter

Firmware

• How to upgrade E3 firmware via SD card
• Instructions on fixing the duplicate MAC address for S9i
• B3 Firmware Upgrade Instructions
• S9 firmware upgrade is failed
• How to Upgrade Firmware - Antrouter R1, R1-LTC
• How to reset miner to factory settings

No mining program or mining status

• Miner overview page says "Socket connection failed"
• S9 & T9 series miners: no hardware version found or BMMiner

Connect to mining pools

• Connect Antminer D3 to Pools - Antpool
• Connect Antminer S9i/S9/T9/S7 to Pools - Antpool/BTC.com
• Miner Cannot Connect to the Mining Pool

Control board

• T9+ Control Board Program Recovery
• V9/Z9 Mini Control Board Program Recovery
• D3 Control Board Program Recovery
• A3 Control Board Program Recovery
• Troubleshooting for control board
• Troubleshooting for L3+ control board

See all 7 articles

Temperature

• High temperature alert and protection

Hash board

• A3 Hash rate is low or a hash board is faulty
• D3 Hash rate is low or a hash board is faulty
• L3+ Hash rate is low or a hash board is faulty
• S9 series Antminers low hash rate
• Test hash board one by one
• Possible problems and solutions for S7, S9 (fixed frequency) & L3+

Antminer spare parts

• How to drain S9 hydro completely?

Antrouters

• Trouble shooting - Antrouter R1, R1-LTC