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Bitmain Support
Warranty & Repair
Warranty & Repair
Warranty information
Check your warranty
Warranty is void when hash board damaged beyond repair
Warranty statement for your repair packages
How to retrieve my miner's SN from an order
Create return online
Know the differences between "Apply for Repair" and "Apply for Parts"
How to create a “Apply for Parts” ticket
How to create or edit a "Apply for Repair" ticket
Pack and ship my repair items
IMPORTANT! Europe-Netherlands Repair Center address updates
IMPORTANT! Russia Repair Center address updates
IMPORTANT! Repair center USA-WA to cease operations
How to pack the hash board properly
Global repair site delivery addresses
Status of my repair ticket
How to check status of repair ticket
Why is the status of the repair ticket still uncollected?
Payment for repair ticket
How to pay for a repair order?
How do I get a receipt for my repair order?
Receiving my replacement
What shipping companies will be used for my repair packages?
How to track my packages
My replacement product is not the original I sent in