Please refer to corresponding FAQ before submit ticket.
- ★ How to Check and Use Your Coupon Progress
- ★ How to Upload Transfer Proof
- ★ How to Download Proforma Invoice for Bank Transfer application
- ★ How to Check the Estimated Shipping Date of Your Goods
- ★ Changing shipping address
- ★ How to edit or cancel the orders
- ★ How to check and pay "unpaid" pre-orders
- ★ How to check your Order Status/Tracking Numbers/Coupon
- ★ How to calculate the BTC / ROI
- ★ Should I pay the import tax or How much tax should I pay?
- ★ Can you put a lower value on the invoice so I can pay less tax?
- ★ When will the product be shipped ?