Dear Customers,
Our Hong Kong repair site address has be updated from 19th Nov 2020. The previous repair site will be closed for any parcels after 19th Nov 2020, and we will not be able to collect and process them for repair. Please send your machines to the new one from now on.
Thanks for your understanding and cooperation in advance!
Updated address of Hong Kong repair site (See more here):
Company Name: Chuangzhan Electrical Technology (H.K.) CO. Limited
Recipient's Name: Guo Shixin
Add.: Flat B, 4/F., Century City
Tel.: +852-6941 6669/ +852-6232 7514 (alternative)
Postal code: 999077 (no postal code in HK)
Working Hours: Mon.-Sat. 9:00-18:00 (local time)
Recipient's Name: Guo Shixin
Add.: Flat B, 4/F., Century City
Tel.: +852-6941 6669/ +852-6232 7514 (alternative)
Postal code: 999077 (no postal code in HK)
Working Hours: Mon.-Sat. 9:00-18:00 (local time)
公司名称：创展电子技术（香港）有限公司
联系人：郭世鑫 +852-6941 6669/（备用）罗霞苑 +852-6232 7514
地址：香港 屯门 青杨街1号 世纪城市工业大厦 4楼B室
工作时间：周一到周六 9:00-18:00（当地时间）
联系人：郭世鑫 +852-6941 6669/（备用）罗霞苑 +852-6232 7514
地址：香港 屯门 青杨街1号 世纪城市工业大厦 4楼B室
工作时间：周一到周六 9:00-18:00（当地时间）
NOTE:
- This repair site can only accept packages with no more than 50 units. （此维修点仅接收50台及以下的运单）
- The costs of returning defective products to our repair site, inclusive of any/all custom clearance fees, shall be borne by you. If the defective products are returned uninsured, you are assuming all risks associated during transport. Bitmain will not be liable for any losses or damages. Please check and choose DDP shipping term.
- When packaging with a pallet, please ensure the size of the pallet is 1.2m*1m, as well as the height of the pallet with the miners, is not higher than 1.8m.
Bitmain Support Team
19th Nov, 2020
Should you have any inquiries, feel free to contact us for assistance.
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