Hash Guard is a miner operation and repair team established by Bitmain Group in 2014. After five years of growth and development, it has formed a professional team including miners operation, repair, electrical, network and system development. Hash Guard team upholds the service tenet of "providing high-quality operation and repair services for the mining industry and helping the industry to develop in the direction of standardized work". The standardized workflows and excellent management system guarantee the maximum profit of miners. "Fight for every T!” With a good reputation and excellent professional ability in the industry, our service scope is now spread all over the world. In China, North America, Europe, Central Asia and other regions, we have operated more than 50 data centers and managed 600,000 miners.
On-site operation service: Qualified rate over 99%, standardized workflows and intelligent management system guarantee stable profit.
- Operation techs daily work includes: To set up hashrate safety system and intelligent operation system, miner operation monitoring, fault judgment processing, on and off rack operation, temperature and humidity control, hashrate safety monitoring.
- Antsentry: a Bitmain self-developed intelligent operation system, which can monitor the status of the miners in real time and intelligently send early warning messages.
- Antbee: a Bitmain self-developed virus protection system, to protect against malicious viruses for 24 hours, and escort the security of hash rate.
Example of revenue increase: Every 5% increase in the qualified rate will increase the mining profit by￥524,055 (Based on 10,000 S17 Pro 53T, BTC currency price is $ 7,000)
Miner repair service: 48-hours on-site miner repair turn around, saving time is to ensure revenue.
- On-site repair by a team of leading engineers in the industry, including repair of hash boards, chips, and power supplies, to ensure that faulty miners are repaired and put on shelves within 48 hours.
- Multi-regional repair centers: fixed repair centers are distributed in the concentrated areas of mining farms, and it is more convenient and faster than sending miners back to after-sales.
Example of on-site repair income increase: every 10,000 miners can save the logistics cost and loss of hash rate of ￥ 84,300 (Based on S17 Pro 53T, BTC currency price is $ 7,000)
- Qualified Rate over 99%: Industry leader with standardized workflows which guarantee a stable profit.
- 48 Hours Miner Repair Turn Around: Top-in-class repair technology, value added service.
- Proprietary Overclocking Firmware: First to get secure, stable and profitable overclocking firmware, downclocking firmware and bug fixing firmware.
- 0 Lag After-sales Service: Directly connect customer service, engineering, and R & D team to help customers quickly solve after-sales problems..
- One-stop Service: One-stop service including operation, maintenance, system R&D and mining pool services.
- Cost-effective Optimization Proposal: Top-of-the-line professional engineers in blockchain industry to provide you with authoritative suggestions for infrastructure, electrical renovation, temperature and humidity control.
- Increase the success rate of mining farm investment attraction: Sharing Bitmain Group's customer resources and investment resources to help mining farm investment attraction and achieve a win-win situation!
- 300 + operation and repair engineers: responsible for on-site operation, and repair of miners.
- 20 + data analysis, network, and security technology experts.
- Network engineer: design, set up and maintain hashrate security system and intelligent operation and maintenance system.
- Data Analyst: Check operation and maintenance data, provide analysis reports and improvement suggestions.
- Safety engineer: ensure legal operation, make and supervise safety working plan.
- With Antminer R & D team full support: Antminer R & D engineers directly provide technical solutions.
Intelligent Operation system: AntCloud includes two systems
- Antsentry：Operation system
-Mobile APP Monitroing
-Alarms messages are pushed to Dingding in real time
- Antbee: virus protection system
-Real time monitoring, timely detection of malicious
- Cell Phone：+86 180 0200 8998
- Address：Floor 6，Building 20，AoBei Technology Garden, Baosheng South Road, Haidian District, Beijing