Dear Valued Customers,
In order to comply with the Order of the Health Officer of the County of Sacramento, our California repair site will be temporarily closed starting from March 19, 2020 until further notice due to the coronavirus situation. We apologize for any delays or inconvenience that may have been caused to you.
We are committed to providing exceptional service. For any questions or concerns, you can reach out to us through the following channels:
Create a Support Ticket:
Our support team will assist you as soon as possible during business hours, Mon-Fri 10:00-18:00 (Beijing time)
Contact us via our hotline number to immediately assist you with any questions during business hours, Mon-Fri 10:00-18:00 (Beijing time)
You can also chat with us by visiting https://shop.bitmain.com/?lang=en and clicking the Chat icon at the lower right corner. We will respond as promptly as possible.
Stay healthy and safe!
Bitmain Support Team