As we will be focusing on our repair service quality, we would like to inform you that our USA-WA repair center will cease operations after 1 Jan 2019.
Please do not send any defective items to our USA-WA repair center anymore.
For parcels that are received by USA-WA repair site after 1 Jan 2019, we will not be able to collect and process them for repair; Bitmain will NOT take responsibility for any additional costs and losses incurred.
Customers who are residing or have miners in the U.S., if you would like have your items repaired, please send them to our USA-CA-Newark repair center. For other international customers, our other global repair centers will not be affected. You can continue to return defective items to your respective repair centers.
If you have any questions, contact us for further assistance. Merry Christmas and Happy New Year!
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Written on: 20 December 2018