If your S9 firmware upgrade has failed, abort the upgrade.
To restore, download our S9 fix upgrade package and your and then upgrade again.
1. Go to our firmware page and download "Package to Fix Upgrade Failure" under the S9 tab.
2. Reload the package as per normal.
3. Download the latest firmware and upgrade again.
4. Reset miner if you can not find IP after updating.
5. Let the miner run at least 20 mins.
Should you have any inquiries, feel free to contact us for assistance.
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Comments
6 comments
Upgrade of s9 firmware still failed after following the directions.
I still get Socket Connection failed and have an expensive piece of crap.
Ken Avellino
I got the same issue, and i just recieved my shippement yesterday
Hi, would you please send us your screenshot for a reference by creating a ticket here?
Bitmain
I've never had these kinds of problems with Bitmain products and I've owned s4, s5's and s7's.
It would take a lot to convince me to buy an S9. I'm almost ready to just toss it in the trash and take my loses. What crap.
Hello, I upgraded my S9 4 days ago and got the same socket error BUT it also seems to have killed the ENTIRE CHAIN 3 BOARD except for one ASIC. I restored back to original image but the middle board is still DEAD :-(
This S9 has ALWAYS run stock 600 Freq in a very well ventilated small farm. PLEASE HELP!
Hi, I have followed the steps for the firmware update and I do not recognize the socket after waiting the 20 minutes, what should I do?
What is this problem I need help for my device why this page appear
Upgrade of s9 firmware still failed after following the directions.
Note that I purchased the machine from just a month and the device has many unbreakable
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