1. What if users forget their login password?

Please go to our site and click forget password, then the password reset email address will be forwarded to your account email, and please complete as the instructions.

Have more questions? Submit a request

9 Comments

  • 1
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    Carlosjviloria

    I did that but the email forwarded doesn't work properly, what do I have to do?

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    shaun.jones789

    Password reset not sensing email with reset link

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    Michaelmeyer1

    I'm also have this issue with the email not being sent.

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    nadeem ahmad

    i am not receiving sms code on my mobile

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    McNova

    Same issue not receiving the email... it's not in spam folder... I opened a case and they didn't answer anything for more than a week, then they closed my request with reason. I had to reopen it, still no answer and still not working.

  • 0
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    Sevohevo

    Hey BITMAIN-SCAMMERS!!!

    As you can see, the reset-password IS NOT WORKING !!!

    Not for all these people and also NOT FOR ME!

    Provide a good service and LOOK INTO THIS PROBLEM ASAP, please....PRETTY PLEASE !

     

    When we click on "Forgot password", we dont receive ANY mail...not in normal folder, and also NOT in spam.

    In my case, i have still some 2k $ in my Bitmain-Account that i CANNOT ACCESS!

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    shaun.jones789

    got mine sorted. email support@hashnest.com explain what wrong n they can send you the link

  • 0
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    Rogerio

    Same issue. I didn't receive the email with the reset link! What is wrong?

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    Caiosartore

    i open ticket to send my reset pass to HASHNEST ACCOUNT... in website dont send link to recovery... please, help me

     
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