4. How to make sure your withdrawal is on the way? What if the transactions disappear on blockchain?

After the withdrawal operation, you can check the transaction record on www.btc.com . If the record exists, meaning the withdrawal is on the way. If you can’t find the transaction record, please raise your issue on SUPPORT page, and our support will help to solve the issue. Tips: please make sure you always withdraw a big enough amount (suggest at least 0.0002x2 btc)

Have more questions? Submit a request

48 Comments

  • -1
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    Gavrilov Vasiliy

     

    all good! 

    thanks!

    Edited by Gavrilov Vasiliy
  • 0
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    Khabibmunazar

    withdrawal issue pending is too long, I've been waiting 2 days, is there any explanation

  • 2
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    Jose Carlos

    For the first time in HashNest I made a withdrawal from Bitcoin - BTC and it has been more than 24 hours (one day) without network confirmation. I am surprised and worried because this has never happened to me in other mining companies.

    I have already sent email to the support and until the moment I did not get a return, my Bitcoin - BTC are stopped and losing opportunity of gains.

    Here is my comments on the delay. I suggest that you do not make Bitcoin - BTC withdrawals, it is better to change to Litcoin - LTC and transfer to some Exchange and there to make the exchange again to Bitcoin - BTC and transfer, as this delay happens only here in Bitman / HashNest.

    Thank you.
    Jose Carlos

  • 2
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    Aektc

    help me!  why my first withdraw  is to long.  for 2 day ago no body confirm..??

  • 0
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    Aektc

    still no body confirm..??

  • 0
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    micamaca1981

    What is going on with deposits and withrowall i am losing money blockchain shows 70confirmatiom and still nothing in my hashnest wallet.
    Are you new sscam

  • 0
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    Ashariqbal54

    sir i am submitted a ticket no 182140 three days ago for my first withdraw, sir i am cant withdraw my account my withdraw is locked and hashnest and their is no option withdraw their is option " Wallet server is in maintance, please try later " sir please tell me what can i do?

  • 0
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    Tonigustavo

    Good afternoon, I need to make a withdrawal, but for at least 10 days I can not. My hashnest wallet opens the following sentence: "Wallet server is in maintenance, please try later". Emergency to make the withdrawal with urgency for family reasons. Do you anticipate when to normalize the situation for withdrawals? Thank you, Antonio Agappito

  • 0
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    B Kumar00112233

    My hashnest withdrawal option is nothing pasting btc address.why .send me reason.
    Ss

  • 0
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    Diany

    Hi.
    Yesterday I made two withdrawals, one is in pending status and the other is completed correctly.
    the withdrawal that is in pending status was made in the following 2017-10-13 03:21:14 UTC and for a value of 1.4 BTC
    attached screenshot.
    Your help please

    ----
    Hola.
    El día de ayer hice dos retiros el uno está en estado pendiente y el otro se completó correctamente.
    el retiro que está en estado pendiente se realizó en la siguiente 2017-10-13 03:21:14 UTC y por un valor de 1.4 BTC
    adjunto captura de pantalla.
    Por favor su ayuda

     

  • 0
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    Cristopher legaspi

    i send a bcc payment and its not on the address that i send it to when i check it on btc.com but my withdrawal is gone

     

  • 0
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    HaTriPhong

    Hi Sir

    What happend?

    wallet in maintenance

    Edited by HaTriPhong
  • 0
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    Alper

    2 gün oldu cüzdan sunucusu bakımda. Ne zaman bu bakımı bitirmeyi planlıyorsunuz? Bir sunucu ay da bir kez bakıma alınır, haftaada 1-2 kez degil !!!! 

  • 0
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    mohamed madani

    Hi.
    I made two withdrawals, all two are on 0confirm and I have not received anything at my correct address
    the withdrawal that is in 0confirm
    Your help please






    Edited by mohamed madani
  • 0
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    powerslave87

    I got same issue , now my transaction id is disappear

  • 0
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    Itwizard Company

    I got same problem , 3 days ago . no answer from support. please help!!!!!

    https://puu.sh/yBKMz/ad7528c6c4.png

  • 1
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    Markjfair

    My withdrawal is still pending for over 10 days, also no answer from support. Please assist!!

  • 1
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    Markjfair

    Withdrawal pending after 8 DAYS!!

     

     

  • 1
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    dw79

    Same here, request made on 19th Dec.

     

  • 2
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    gigaminer

    Hello,

    I have same problem. Hashnest stopped sending funds out? Are our money losted?

    I make request 15.12.2017. 17.12.2017 it was approved. Now, still 0 confirm , transaction hash on btc.com not exist. 

  • 0
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    dotpixel24

    do you complain here is a solution? if any, help me, it's 16 days transaction from the date of 10/12/2017 until now the confirmation is still 0, transaction ID: 14314f5151fdc58c6bb02e62d83fd99024333f46879807afd398d0ccd7547cb6 and if there is no solution it must be very disappointing for the hashnest user.

  • 1
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    Alper

    do you complain here is a solution? if any, help me, it's 7 days transaction from the date of 19/12/2017 until now the confirmation is still 0, transaction ID: 2a43b5960b795116477f65b8cae520f08a3f7e05c43f1268c6ad626fe00dac37 and if there is no solution it must be very disappointing for the hashnest user.

  • 0
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    dotpixel24

    should hashnest or Bitmain have a real solution for the user of the product, I have repeatedly asked the hashnest party about the transaction solution retained but they never give a real solution, it is unfortunate the company bitmain can not do action to solve problems like this, bitmain have resources to complete the process of retained transactions but they do not prioritize their users, they prefer a large fee for their miner pool only.

  • 1
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    Keller Alexey Petrovich

    More than two weeks ago I created a BTC transaction. The transaction has not yet been confirmed. I turned in support, I was told that they accelerated my transaction, but nothing changed. They do not answer my messages. What should I do? On btc.com they write "deleted / double spending", I understand that this is a problem. Please help me.

  • 1
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    bilal qayyum

    My withdrawal transactions are pending from almost 20 days still not got any confirmations. I cant wait for years please return my money now or convert my withdrawal to LTC

  • 0
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    Alper

    LTC sunucusu ne zaman bakımdan çıkacak acaba!!! 3 gündür LTC çekemiyorum ve sizlerin piyasayı manipüle ettiğinizi düşünmekteyim. İstediğim zaman paramı çekemeyeceksem siz ne işe yarıyorsunuz? Sizinle çalıştığıma pişman olduğum doğrudur!!! Ayrıca 19.12.2017 den beri onay bekleyen BTC çekilmesinide onaylayınız!!!! 1ML63XNAwyfScirEjbfSZRCPqSGsfFoFSo

  • 0
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    LEONARDO

    I had the same problem with 2 withdrawals made on december 19th... no responde from Bitmain! I´m a little bit worried... I made two others on september that worked OK.

  • 0
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    dotpixel24

    help me, have stuck 20 days, and now double spent
    https://btc.com/14314f5151fdc58c6bb02e62d83fd99024333f46879807afd398d0ccd7547cb6
    Bitmain' help me.

  • 0
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    Minerpost00

    Hello! I have a problem/ Withdraw pending more 2 weeks. 

    Edited by Minerpost00
  • 0
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    dotpixel24

    Help me'.
    when hashnest want to finish my transaction which is from 10/12/2017, now it's the year 2018 where the responsibility of the service provider that hashnest, please from the hashnest or Bitmain to immediately settle my transaction
    https://btc.com/14314f5151fdc58c6bb02e62d83fd99024333f46879807afd398d0ccd7547cb6

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