NOTE : After the payment is made for USD wire transfer, please check with your bank first to confirm the status of the wire transfer. If the payments have been confirmed by your bank to have been received into our Bitmain bank account but the order still shows unpaid, please email us via our support desk with the Order ID, sender name and the swift message.
Before placing an order, you need to create an account. To create an account go to www.bitmain.com, click the down arrow next to the image on the upper right side of the page and select “Register”. Follow the screen prompts.
1) On all product page, you can choose product you want by clicking the picture with your mouse.
2) On the product page, you will find detailed information about product, price, and discount table. Also here you can choose amount of units or check if a Power Supply is needed. After you select quantity, you can proceed with pressing ADD TO CART and you will be transferred further. Please note to read [Notes] before your ordering on that page.
3) On this page you confirm selected units by pressing Proceed to cart.
4) On the cart page, you are accepting all terms checking "I have read....", and to proceed further you can press Checkout.
5) On picture 5 you are inserting delivery address, by pressing New Address. Then select your country, Name and all requested information. By Selecting Shipping method – you can choose what courier you prefer to use for delivery. And then please press SUBMIT.
6) Order has been placed, and you will get a notification that ‘Order has been placed. Please choose payment method and submit within 30 minutes.’
(7) Next you need to select payment method– USD Wire, LTC or BTC. And then submit. If do not select payment method within 30 minutes, the order will be cancelled.
please note that webpage will not accept USD wire orders with amount less than 600$, for such amounts you can proceed only with BTC. And the payment method can’t be changed any more once you submitted.
If you do not choose payment method on the above page, you also can choose payment method in [my order] page via [pay] button within 30 minutes or otherwise it will be cancelled. And you also can click [view] button to view more order details.
(8) On this page, your order has been submitted successfully, please finish payment ASAP.
If you choose USD wire, you will get our bank details, and please finish actual payment within 3 days (The valid period of order for each batch will be a little different, the specific date on website should be as the criterion);
If you choose BTC/LTC payment, you will get BTC/LTC wallet address and you should finish actual payment within 1 hour;
ORDER ID is your unique code, which has all your information.
Payment method: USD Wire
Payment method: BTC/LTC
Comments
248 comments
Привет, Меня интересует вопрос могу ли я обезопасить себя и без проблем оплатив все пошлины получить свой товар вовремя ? сапорт работает очень плохо если работает еще . Сергей сколько берете за заполнение документации в нужном ключе ?
Order ID 0012017070301665
Antminer L3+, 504MH/s × 2
APW3++ for L3+,September batch × 2
Shipping DHL 290.91 USD
Order Total: 4400.91 USD
Now i see that Confirmed payment is :4371 USD
I made transfer 4401 USD
Почему получили меньше денег? Я переслал всю сумму
They responded --- give them some time (i had to give them the rest in btc)
Why is no one from Bitmain answering my tickets
On my first order i paid USD (exact amount 4200.17)wire and now it is showing that there 's 25usd missing ?
2nd order paid in btc and all good (paid / valid)
3rd order paid in btc within 1 hour and it said paid/ expired ??!
What is going on ? can i get a response plz
Hello. I'm in Vietnam. Could you give me your email or skype to contact?
tancuulong6@gmail.com
I have ordered an Antminer l3+ as a lot of people here, I'm waiting for an answer. No customer service, this is SCAM!
I just paid my order ID 0012017071000650. I ordered 7/10, I paid 7/12. please don't cancel my order!
Сделал оплату моего номера заказа : 0012017062900486 14 днtq назад, и я все еще не получил от вас подтверждение по электронной почте
Делай с банка SWIFT подтверждение перевода и отправляй им.
Посмотри всё ли правильно заполнено.
Перед отправкой не забудь зарегиться на этой страничке (в верху)
в профиле ты можешь с ними общаться через переписку вопрос через два 2-3 ответ.
Перегружены ребята очень, НО есть контакт!
За поиск и ошибку, если найдут!
Приготовся оплатить 25-30$, так как они снимут автоматом и у тебя не будет полной суммы за заказ.
Хорошая Китайская компания не волнуйтесь и не переживайте!
Скажите, стоимость более 10 т. usd, Лимит в банке 5000, можно совершить платеж двумя частями, одну часть я оплачиваю, вторую супруга сразу же.
подскажите как оплатить таможенную пошлину ? буду очень благодарен .
Привет заказ оформил Order: 0012017071101936 Date: 2017-07-11 21:08:48 оплатил 2017-07-14
Sent wire message/confirmation for order# 0012017061400003 sent in 6-16-2017 that has not been confirmed still, after a month. Where is the customer service for people who pays with hard earned money and can't get a response..??
Сегодня перевел в банк деньги, сказали что перевод отправят только 17 июля в понедельник.
Что делать в таком случае? Срок ожидания продлится?
What I've heard from customers, I am afraid to order a product !
If you think they are fraudsters, that they took your money and did not send goods, contact the police.
http://www.cyberpolice.cn
Since they have a bank account in Hong Kong you report to the police in Hong Kong also.
http://www.police.gov.hk/ppp_en/
Sent wire 7/7 Order # 0012017070701719. Guessing they are dealing with a lot of orders.
Payment done for order 0012017062601118 & 0012017070300864 3 weeks ago, but until now still dont receive any update from bitmain. Already raise ticket 2-3 weeks ago but still no respond. Please check and update as soon as possible.
I am having the same issue as everyone else, order placed, wire sent, no confirmation of receipt and order now shows expired. I have sent 4 messages requesting support. Where is Bitmain customer support? If I do not receive a response I am going to be contacting Standard Chartered Bank direct to request they cancel my payment.
I do not understand there are billions and three hundred million people in China, and there is no one to answer customers,shame on you.
I wired USD for my order on 7/3/2017. Order ID 0012017070300557
Still have not received payment confirmation and order is marked as expired.
Have sent 2 emails so far. Please fix. I will follow up here when the problem is resolved.
thank you
Order #0012017071201380, оплатил 14 июля. Ждем подтверждения.
Partially paid for order 0012017071800927 a bank employee in the remittance information indicated: "buying goods 0012017071800927" will the payment be credited?Hi .....
Payment transfer
Order ID： 0012017071600267
Due Amount： 1834.9 USD
Paid for Order ID:0012017071500257 on Monday 17th July 2017 ( Order ID was left out because the bank form does not contain message box)
Under the name of CHOO JIAN WEI
No update about my payment, tried contacting customer services a few time.
Да уж, а я хотел у них купить! Не кто не знает где именно они находятся в Китае?
Тут есть такие кто уже от них что то получил?
I'm unable to add anything to the cart. From the looks of these posts that's a good thing
Plz.. help me.
how to buy antminer product from ksa..
available here bitmain website. But not accessible buy
ID : jafar0077@hotmail.com
Alexander, thank you for your cooperation, it's nice to work with you, we are waiting for new prices
Dear bitmain,
I just transfer ltc to buy D3. It was success.
I has make mistake transfer: 42.29771386 ltc
Address: LewtpzgdoTQQ9xbswX8TJBbVev7ktzV5ny
Please back my ltc, let me make order from bitmain again.
Thanks!
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