Please refer to the following link:
>How to place an order on BITMAIN website?
Should you have any inquiries, feel free to contact us for assistance.
 |
Contact us > |
Articles in this section
- How to buy parts and materials such as power supply and control board? /Accessories and Materials Purchase Process.
- How to contact customer service ?
- What are the payment methods?Can I pay with digital currency such as USDT and BTC? /Can I pay in RMB and EUR?
- Is there any recommended dealers? / Are there any distributors overseas?
- Is there any other official website besides https://shop.bitmain.com/ ?
- How to pass the Real Name Authentication (KYC) verification?
- Turn off my 2FA or is not working
- I forgot my password
- How to check and use my coupons?
- I did not receive any SMS verification
Comments
248 comments
Hello. Please add Ukraine to list of countries
Version:1.0 StartHTML:000000254 EndHTML:000003597 StartFragment:000002738 EndFragment:000003520 StartSelection:000002738 EndSelection:000003514 SourceURL:https://bitmainhelp.zendesk.com/hc/en-us/articles/221888028-Ordering-payment-process?page=7 Ordering & payment process – Bitmain
Selling only 8 of each one, the deliveries are for October.
The price for the D3 is 0.57 BTC or 54 LTC with PSU APW 3 ++
The price for the S9 is 0.45 BTC or 47 LTC with PSU APW 3 ++
Make the payment to the following addresses:
BTC: 1Khoz7ZjFvcnZWk89hTddTUvcsdkh5pfse
LTC: LUUs1oY157zK1KBuwtJ7NxtSYTK5YtRLgc
- Send full name.
- Send shipping address.
hi. i am paid order 0012017081705960
please change status unpaid to paid
LdDP***JZwW
I made order 2017-08-17 10:47:37 Order ID：0012017081702105 by BTC
vitalycool@gmail.com
but status paying, but my transaction was Payed? can you confirm pls!
Hello, i have paid for antminers D3 and status says Paid but expired what does that mean?
I cannot pay with btc any more? There is no option to pay with BTC.
When are you going to start accepting BTC again?
@Themrpark
You can pay with BTC please use this address!
1MZfCtfMuih5on64HerN8fgcfjdh5A3oWg
Please send us a screenshot of your order number
regards
Themrpark: beware of scams. Just because someone says they are Bitmain support on this forum doesn't mean they actually are.
Please help me, Aug 7 I paid the order ID 0012017080304545 Ticket ID 108944 and upload bank transfer for proof and already send payment slip via email, and but it still appears unpaid and Expired. I'm very worried about losing money.
Problem fixed. Thanks Bitmain!
Problem fixed. Thanks Bitmain!
I bring to your notice that I paid the invoice for a couple of days, or rather (2017.08.18) and you still have not accepted my payment! Solve this problem as soon as possible
Order ID : 0012017081802892
email: ashoti@mail.ru
Hi,
Does anybody knows if I can pay with only one wire transfer, four orders.?
Thanks,
order : 0012017080301833
Payment on 4 August, until now still no respond. Order expired
Email not responding.
Please check
12 pieces per pack with power packs, Need money for pre-order Antminer D3
Payment in BTC> LTC
Send to anywhere in the world by the transport company DHL
Communications bitmainoficial@gmail.comOrder ID：0012017081800139
antminer D3 ,Payment was credited to my account but email confirmation was never sent,I paid from my HashNest wallet at 2017-08-18 00:54:44 UTC
My dear support wehre are you? Where my product ?
Order detail:
Order ID：0012017061800089 - "Antminer S9-13.5TH/s
Shipping: 16-21 August" - tooday is 23 August !
Payment detail: 2017-06-18 09:04:26
Block : https://live.blockcypher.com/ltc/tx/804f1dc0429bdc353ce93d4fe8c8bec11bd2ca14a06516c55e9d18b5712a4781/
RECEIVED
2 months ago!
Order status: "Paid" , "Unshipped"
Where product?
Where support?
Where DHL Logistics Number !?
If you can not send the goods, please return the money.
Order S9 on 2017-06-29 Order ID: 0012017062900454, yet until today still unpaid & expired. Their customers service aren't really helpful when they request addition information I had provided they still keep repeating asking the same thing.
someone buy it??
В присутствии Antminer L3 + в количестве 12 штук, я продаю за 1600 долларов, я хочу купить Antminer D3, оплату в BTC, LTC, отправка почтового соединения DHL bitmainoficial@gmail.comIn the presence of Antminer L3 + in the amount of 12 pieces,
I sell for $ 1600,
I want to buy Antminer D3,
payment in BTC, LTC,
sending DHL mail connection
bitmainoficial@gmail.com
it's been 2 week now support so slow
check out my ticket #130517 and confirm my invoice now!!!!!!!!!!!!!!!!!
Looking to buy your old miners!!! Udmprom@yandex.ru
Order ID: 0012017082401688, I see that my order is paid in my account, but I don't received email confirmation with order delivery details ... but I should.
I made 2 orders.
- 2017-08-17 17:25:49 Order ID：0012017081706059
- 2017-08-18 11:16:32 Order ID：0012017081802221
I paid 2 of my orders a WEEK ago !!!
I made a payment to BTC and LTC.
Until now no payment verification.
WHAT SHOULD I DO ???
Today I wrote that the main site is attacked by a hacker. And now even my account with information about orders has disappeared.
WHAT TO DO ???
I am wrong. EXCUSE ME
I already see my account.
BUT PAYMENT OF PAYMENT ALREADY WE DO NOT HAVE A WEEK !!
I paid BTC and LTC
HELP ME PLEASE!!
I bring to your notice that I paid the invoice for a couple of days, or rather (2017.08.24) and you still have not accepted my payment! Solve this problem as soon as possible
Order ID : 0012017081802663
email: fazem@mail.ru
@Ashot Voskanyan
DONT SAY 'a couple of days if you paid just two days ago... T/T needs about a week to reach banks in China. Then wait another 3-7 weeks because it is how quickly BITMAIN's support reacts.....
Good Morning
I also made the payment on the 24th, and they have not said anything yet. And today changed the state to expired what do I have to do?
Order ID：0012017081804718
Greetings,
Daniel Seabra
danielseabra_29@hotmail.com
Article is closed for comments.