NOTE : After the payment is made for USD wire transfer, please check with your bank first to confirm the status of the wire transfer. If the payments have been confirmed by your bank to have been received into our Bitmain bank account but the order still shows unpaid, please email us via our support desk with the Order ID, sender name and the swift message.
Before placing an order, you need to create an account. To create an account go to www.bitmain.com, click the down arrow next to the image on the upper right side of the page and select “Register”. Follow the screen prompts.
1) On all product page, you can choose product you want by clicking the picture with your mouse.
2) On the product page, you will find detailed information about product, price, and discount table. Also here you can choose amount of units or check if a Power Supply is needed. After you select quantity, you can proceed with pressing ADD TO CART and you will be transferred further. Please note to read [Notes] before your ordering on that page.
3) On this page you confirm selected units by pressing Proceed to cart.
4) On the cart page, you are accepting all terms checking "I have read....", and to proceed further you can press Checkout.
5) On picture 5 you are inserting delivery address, by pressing New Address. Then select your country, Name and all requested information. By Selecting Shipping method – you can choose what courier you prefer to use for delivery. And then please press SUBMIT.
6) Order has been placed, and you will get a notification that ‘Order has been placed. Please choose payment method and submit within 30 minutes.’
(7) Next you need to select payment method– USD Wire, LTC or BTC. And then submit. If do not select payment method within 30 minutes, the order will be cancelled.
please note that webpage will not accept USD wire orders with amount less than 600$, for such amounts you can proceed only with BTC. And the payment method can’t be changed any more once you submitted.
If you do not choose payment method on the above page, you also can choose payment method in [my order] page via [pay] button within 30 minutes or otherwise it will be cancelled. And you also can click [view] button to view more order details.
(8) On this page, your order has been submitted successfully, please finish payment ASAP.
If you choose USD wire, you will get our bank details, and please finish actual payment within 3 days (The valid period of order for each batch will be a little different, the specific date on website should be as the criterion);
If you choose BTC/LTC payment, you will get BTC/LTC wallet address and you should finish actual payment within 1 hour;
ORDER ID is your unique code, which has all your information.
Payment method: USD Wire
Payment method: BTC/LTC
Comments
248 comments
I have paid the full amount against the Order ID： 0012017080302759. Payment status is still Unpaid can you confirm?
Thank you.
• Date: 2017-08-11 04:04:02
• Total: 0.44003916 BTC
• Payment method: Bitcoin Payment
• Date: 2017-08-11 05:09:15
• Total: 0.03935787 BTC
• Payment method: Bitcoin Payment
Hello, I still have no response to my request regarding the order ID 0012017061900317.
Suport Request #66299
someone buy it??
Browsing through the recent comments it seems that i am in the same boat as most people here.
My order is still marked unpaid & expired even though i've paid with BTC and the transaction confirmed within 10 minutes of my order!. i'm going to assume that your support team dont work on weekends and will get this rectified come Monday.
Order ID : 0012017081102015
Item : 3 units of Antminer D3
Transaction ID : 3456f9cd027a398748f616ad1391970747243f34d302aabace304795d905c6c8
Current Status : Unpaid , Expired
Order ID :0012017081102504
Item : 3 units of APW3++
Transaction ID : dac70ec48e8c434f662f04230f85cd4225ca0cabf69964a072fcb6b8ab286dd6
Current status : Paid but Expired
Get this sorted ASAP guys, this is your reputation here
hi. Order ID：0012017081605146
unpaid unshiped valid
https://blockchain.info/tx/90b4e32a27d77f6979dce16f2b9f37d6f80bdc901203d4372ba27d0e50c3b829
Hi, I made an order on Thursday but I have different informations about bank account. How is this possible?
I'm unable to add anything to the cart. From the looks of these posts that's a good thing
Plz.. help me.
how to buy antminer product from ksa..
available here bitmain website. But not accessible buy
ID : jafar0077@hotmail.com
Please stop selling and do more supporting seriously.
I paid D3 with BTC and still show unpaid for 7 days.
Hi Bitmain,
I've sent to you via email confirmation transfer from my bank on order ID: 0012017070500300. Appreciated to update status order soon as possible.
Thanks.
Hello, yesterday I pay order N° 0012017060700866 placed in 2017-06-07 14:26:11.0 , I Submited the pdf of the SWIFT in the Bitmain-Ticket ID 59931, I'm worry because the 3 day period is about to end.
Thanks.
Please check the order 0012017080204896, I made the payment several days ago.
Order paid:0012017081600680
Status: 0/unconfirmed, in memory pool, broadcast through 7 nodes
Date: 8/16/2017 05:26
To: 1HoBrQoiEzfqJAVvzPhabFXnRoZg7AbWnT
Debit: -2.02103376 BTC
Transaction fee: -0.00412954 BTC
Net amount: -2.02516330 BTC
Transaction ID: 3988db0c63b96bc790397bcfad491332f1abb1f90186db150de2d755e8fc7433
Transaction total size: 1702 bytes
Output index: 0
Selected high fee for fast transfer. Still in memory pool
Товар который облагается налогом больше 1000 $ стоит . Многие Европейские страны берут пошлину , если товар стоит от 200 $ . Если вы отправите товар через Транспортную компанию в Россию и измените декларацию то возможно и без пошлины будет . Также Таможня может конфисковать товар , если неправильно создана декларация по заниженной ценной . Это все делается на ваш риск .
Hi,
Does anybody knows if I can pay with only one wire transfer, four orders.?
Thanks,
hi. i am paid order 0012017081705960
please change status unpaid to paid
LdDP***JZwW
Hi .....
Payment transfer
Order ID： 0012017071600267
Due Amount： 1834.9 USD
Good Morning
I also made the payment on the 24th, and they have not said anything yet. And today changed the state to expired what do I have to do?
Order ID：0012017081804718
Greetings,
Daniel Seabra
danielseabra_29@hotmail.com
Payment done for order 0012017062601118 & 0012017070300864 3 weeks ago, but until now still dont receive any update from bitmain. Already raise ticket 2-3 weeks ago but still no respond. Please check and update as soon as possible.
I paid for order #0012017081102461 using BTC and the payment was confirmed within 30 minutes. But now the order's status shows Unpaid and Expired! Check out this issue please.
Support request #109992
Thanks.
Добрый день всем . Компания Bitman задерживает поставки . Надо попробовать своего представителя отправить чтобы сразу смог купить товар и такой волокиты не было . Если кому интересно могу помочь с доставкой товара в любую страну из Пекина . Цена договорная смотря в какую страну отправить . В Россию самая дешевая доставка Транспортной компанией . Good day to all . The company Bitman delay delivery . You should try my agent to send to be able to buy goods and such red tape was not . If anyone is interested I can help with shipping to any country from Beijing . Price is negotiable depending in which country to send . In Russia the cheapest shipping Transport company .
Hello
Order ID：0012017081604903
Sent usd wire on 6-16-2017 order#00120170601400003 still have yet to receive confirmation. Where is customer service.?
Hello,
Please check the following Order ID: 0012017081103370 still marked as unpaid and now expired as well. Bitcoin transaction was done immediately after the order and transaction has been confirmed.
hash: 4635bb9b9250f6db6951ba7161eaabe79889f518f883bc5f19b2d9bc09555692
i pay to change: order old order ID: Order ID：0012017080600116 - is expaired but mony transfer new APW3++, October Batch Order ID: Order ID：0012017081500956
iPay octomber Order ID: 0012017081500956
please chek bank accaunt:
user: Davit chumburidze email: devidsinfo@gmail.com
old tranfer mony order id is mistake : 00120170806000116 (000116) and Original Order Id:0012017080600116 but expaired,
bat i pay new octomber order id: 0012017081500956
payid new
Forjhgosselin,
How often do they go out of stock? and when do they usually restock? You seem to do a bit of business with Bitmain and i am looking at purchasing one. How long does it usually take when you order one and are the PAID/UNPAID comments something that you have had to deal with before? If so whats the current turnaround on confirmation? I saw that you said in one of your posts that it took 3 weeks for them to address your issue, was this issue an unpaid status? I just seel all these people posting about this but they never update their posts saying that their issues were addressed
Hi
I have made a payment for the D3 miner and the paid bu USD wire transfer.
But the status shows expired.
Attached payment proof for your reference.
I did not understand, I ask you to comment
Article is closed for comments.