How to order and pay?

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248 comments

  • Gentian mema

    hello, it was 11 days since I made a bank transfer but I have not yet received a response. Please inform me, my order no 0012017060500594

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  • Vahramavetisyan

    It is one week, every day im emailing and trying to call and get contact with Bitmain customer service. Need order paid conformation for order number 0012017060700795.
    Please conform paymant so we feel safe.
    Order was placed 2017/jun/07

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  • Sergei Laius

    Is it possible to pay by bank account?
    We paid the last times in the bank, and now the system does not give such an opportunity. We want to buy 8 pieces of Antminer D3 and power supplies to them.
    If there is such a voyage, I ask you to send an account to me sergei.laius@sols.ee

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  • Forjhgosselin

    Hello Michael,

    Since mining been rising so fast, I must say they are selling every new batch even faster then the others.

    If you pay in Bitcoin you get the PAID status a lot faster, my 2 last orders were Bank transfer wire and the last order took them close to 3 weeks get everything from unpaid to paid.

    Usually the issue is that their Bank fees was not covered, So they will send an email telling you how much was missing, that was my problem. But eventually everything was fix to my satisfaction.

    Everything that I paid with Litecoin or Bitcoin, was pretty fast, My advice is if you can, pay using bitcoins.

    But all and all, I always got what I have paid for and it usually ship within the time frame that I was told.

    You just need to be patient, even if the order says not valid, dont worry, I had that not valid with my last order and it was fix as soon as I sent the bank fees that wasnt paid.

    If you have more questions, feel free to ask.

     

    Regards

    JH

     

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  • Jean-Pierre

    Are you out of stock or are you experiencing technical difficulties? I want to order but Im having a really hard time getting through.

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  • BitMan

    Order ID:0012017081102791 https://blockchain.info/address/1BEFLzbmuYWmpjsCb8jHyWa3GCWjeys15n

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  • tan
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  • John

    In the presence of Antminer L3 + in the amount of 12 pieces,
    I sell for $ 1600,
    I want to buy Antminer D3,
    payment in BTC, LTC,
    sending DHL mail connection
    bitmainoficial@gmail.com

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  • Omar Rocha

    can i pay with credit or debit card?

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  • Nabilnoorshahwan

    I can't make payment. The shipping options doesn't load up. I couldn't choose one hence I couldn't proceed for payment

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  • Darnell King

    Sent wire message/confirmation for order# 0012017061400003 sent in 6-16-2017 that has not been confirmed still, after a month. Where is the customer service for people who pays with hard earned money and can't get a response..??

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  • Art3dholst

    I paid the order 
    0012017070300336
    0012017062900721
    The account displays the status as paid, but the confirmation did not come to the mail?why?

    Я оплатил эти два ордера.В статусе в аккаунте отображается что оплата прошла,но на маил уведомление не пришло,причина?

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  • Pera Detlic

    What I've heard from customers, I am afraid to order a product !

    If you think they are fraudsters, that they took your money and did not send goods, contact the police.

    http://www.cyberpolice.cn

    Since they have a bank account in Hong Kong you report to the police in Hong Kong also.

    http://www.police.gov.hk/ppp_en/

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  • Charintorn Tassaniyom

    my 0012017080303349 is expired
    i already sent my payment 2 day ago

    with 2 order but one transfer
    another order is confirm paid

    but 0012017080303349 is not please check out my transfer proof dude
    thanks

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  • MabF

    You can't add because they're sold out...

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  • Pera Detlic

    I do not understand there are billions and three hundred million people in China, and there is no one to answer customers,shame on you.

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  • Raymond 陈

    Order S9 on 2017-06-29 Order ID: 0012017062900454, yet until today still unpaid & expired. Their customers service aren't really helpful when they request addition information I had provided they still keep repeating asking the same thing.

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  • Pod-anatoly
    14 дней много, но поверь мне Михаил косяк лежит в заполнении реквизитов!
    Если всё правильно статус меняется через 3-4 дня.
    Делай  с банка  SWIFT подтверждение перевода и отправляй им.
    Посмотри всё ли правильно заполнено.
    Перед отправкой не забудь зарегиться на этой страничке (в верху)
    в профиле ты можешь с ними общаться через переписку вопрос через два 2-3 ответ.
    Перегружены ребята очень, НО есть контакт!
    P.S.
    За поиск и ошибку, если найдут!
    Приготовся оплатить 25-30$, так как они снимут автоматом и у тебя не будет полной суммы за заказ.
    Ребята BITMAIN CДЕЛАЕТ НАС .....
    Хорошая Китайская компания не волнуйтесь и не переживайте!
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  • Josenr5

    I made the payment of my order number 0012017072700401,  11 days ago and I still have not received the confirmation email of payment from you

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  • MabF

    Hi

    I have paid the full amount against the Order ID:0012017080304168. Payment status is still "Paying".

    "Bank" is showing 5 USD less than what I have paid.

    I also opened a ticket yesterday (ID 106617) which is still open. What is taking so long?

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  • Djaqbartc

    Hello, i paid using BTC.. Please check my order ID : 0012017081101702
    Marked as expired, i paid right after i got email. Transaction done within30 mins or the time limit. Please solve this issue

    https://blockchain.info/tx/36c52524275b7618a9d9a443d0870904dc4e255ac3d51824197012742b8b9208

    Transaction :
    36c52524275b7618a9d9a443d0870904dc4e255ac3d51824197012742b8b9208

    Amount : 0.95617000 BTC

    And already submit a ticket

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  • tan
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  • Vitaliy Li

    I made order 2017-08-17 10:47:37 Order ID:0012017081702105 by BTC

    vitalycool@gmail.com 

    but status paying, but my transaction was Payed? can you confirm pls!

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  • Belyakov Andrew

    hi, I want to buy a lot of miners, I want to offer you an international contract as a legal entity is not a resident of China, according to Incoterms, FOB, FAS, EXW, where can I see your standard contract? we can conclude via email before you meet in your office. I want to know where I will list large amount.

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  • Jonathan Moreno Villegas

    Please check my tickets open

    Ticket ID 110010

    Ticket ID 110022

    Ticket ID 109863

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  • Rumpelstilskin

    Order ID:0012017081100784 still marked as unpaid and now expired as well. Bitcoin transaction was done immediately after the order and transaction has been confirmed many times. Transaction hash: 6ef908d5b497c5e6c8d351fcca6cc611e05a4d0d4f349691e877d86362d7d8a2

     

    Please adjust order status.

    Thanks

     

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  • Ashot Iritsian

    I bring to your notice that I paid the invoice for a couple of days, or rather (2017.08.18) and you still have not accepted my payment! Solve this problem as soon as possible

    Order ID : 0012017081802892

    email: ashoti@mail.ru

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  • Denis U

    Hello!

    I have 2 expired orders with the payments made in time:

    1) Order 0012017081100605

    11 August 2017, 6:13:51 am (GMT+3 time)

    https://btc.com/f5eb4deae5e74f9720a8cd01c9224904480538c9a6df1c0b1462f1d2d3d039e6

    2) Order 0012017081102395

    11 August 2017, 7:06:29 am (GMT+3 time)

    https://btc.com/fc4260f0ca693e2b97110cc2bcbb3f49039719a0da1e47eaa30ff56e67620a7c

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  • Skakyn
    Partially paid for order 0012017071800927 a bank employee in the remittance information indicated: "buying goods 0012017071800927" will the payment be credited?
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  • Retailer
    Selling AntMiner L3+ 504MH/s best for nicehash mining for $1999
    AntMiner D3 15GH/s with PSU for $1650
    AntMiner L3 250MH/s USED for $590
    Official invoice contract and warranty
    Payment in BTC > LTC > Bank transfer > PayPal
    Retailer shop info@bitmainstore.com
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