Ordering & payment process

NOTE : After the payment is made for USD wire transfer, please check with your bank first to confirm the status of the wire transfer. If the payments have been confirmed by your bank to have been received into our Bitmain bank account but the order still shows unpaid, please email us via our support desk with the Order ID, sender name and the swift message.

Before placing an order, you need to create an account. To create an account go to www.bitmain.com, click the down arrow next to the image on the upper right side of the page and select “Register”. Follow the screen prompts.

 

1)   On all product page, you can choose product you want by clicking the picture with your mouse.

 

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2)   On the product page, you will find detailed information about product, price, and discount table. Also here you can choose amount of units or check if a Power Supply is needed. After you select quantity, you can proceed with pressing ADD TO CART and you will be transferred further. Please note to read [Notes] before your ordering on that page.

 

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3)   On this page you confirm selected units by pressing Proceed to cart.


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4)    On the cart page, you are accepting all terms checking "I have read....", and to proceed further you can press Checkout.

 

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5)  On picture 5 you are inserting delivery address, by pressing New Address. Then select your country, Name and all requested information. By Selecting Shipping method – you can choose what courier you prefer to use for delivery. And then please press SUBMIT.

 

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6) Order has been placed, and you will get a notification that ‘Order has been placed. Please choose payment method and submit within 30 minutes.’

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(7) Next you need to select payment method– USD Wire, LTC or BTC. And then submit. If do not select payment method within 30 minutes, the order will be cancelled.

please note that webpage will not accept USD wire orders with amount less than 600$, for such amounts you can proceed only with BTC. And the payment method can’t be changed any more once you submitted.

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If you do not choose payment method on the above page, you also can choose payment method in [my order] page via [pay] button within 30 minutes or otherwise it will be cancelled. And you also can click [view] button to view more order details.

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(8) On this page, your order has been submitted successfully, please finish payment ASAP.

If you choose USD wire, you will get our bank details, and please finish actual payment within 7 days (The valid period of order for each batch will be a little different, the specific date on website should be as the criterion);

If you choose BTC/LTC payment, you will get BTC/LTC wallet address and you should finish actual payment within 1 hour;

ORDER ID is your unique code, which has all your information.

Payment method: USD Wire

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Payment method: BTC/LTC

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Have more questions? Submit a request

248 Comments

  • 0
    Avatar
    Philipp Black

    Hello, i buyed the Antminer D3 and i pay in time but it shows now expired,
    Order ID: 0012017072500791
    TransactionID: https://blockchain.info/tx/3442b201aaebe9df49b7d0c46ba64a53b93f5fcff13c427b74a5c578d53e695f

  • 0
    Avatar
    Rumpelstilskin

    Paid Order ID 2017-07-25 10:49:56 Order ID:0012017072501858 with bitcoin. Set high network fee for fast transaction. Order now shows Paid, Expired.

    Transaction Hash: 

    dcec445b7f7c3f8c7d41dcfb1ea903299ec4d3a688a0dbc76e82773fbd55a527

    I had a call open with support about the interface not giving me a payment address for 2 hours.

  • 0
    Avatar
    Seanklee77


    #0012017072500538

    Antminer D3 

    here is copy of my wire transfer.  they said it will be prob one to 2 days.  Today is 7/25/17 so it should be transfer by 07/27/17?  Anyway will post one more time when I see money transferred on my side.  Order #0012017072500538.  

     

    Edited by Seanklee77
  • 0
    Avatar
    phanquocthai

    I paid order 0012017071500132 in 7 days payment but my order is expired.

    No confirm until now.

     

  • 2
    Avatar
    Bill Motley

    This is what forums look like as the businesses die from failure to scale

    Edited by Bill Motley
  • 0
    Avatar
    Nikolay

    alexey630i, я вожу товар с Китая и доставить могу очень легко в обход таможни и различных сборов. Срок доставки занимает примерно 3 недели.

    У меня есть свои люди в Китае - если BITMAIN могут отправить к ним - но это будет вообще здорово.

    Я в ВК - vk com/RudnevNS

    Я очень хочу заказать майнер L3+ ну и блок питания к нему - но ни как не могу связаться с поддержкой.

     

  • 5
    Avatar
    Alexander

    In the presence of appeared miners, for purchase please contact anisovaleksandr1990@gmail.com

  • 5
    Avatar
    Alexander

    In the presence of appeared miners, for purchase please contact anisovaleksandr1990@gmail.com

  • 0
    Avatar
    David.V8
    Edited by David.V8
  • 0
    Avatar
    Infoteh21

    You can send an e-mail account 0012017072501843 with a stamp for sending to the bank. The bank does not make a payment without an invoice with a stamp. E-mail infoteh21@gmail.com

     

  • 0
    Avatar
    Jean-Pierre

    Are you out of stock or are you experiencing technical difficulties? I want to order but Im having a really hard time getting through.

  • -2
    Avatar
    Jean-Pierre

    Are you out of stock or are you experiencing technical difficulties? I want to order but Im having a really hard time getting through.

  • 6
    Avatar
    Alexander

    In the presence of appeared miners, for purchase please contact anisovaleksandr1990@gmail.com

  • 0
    Avatar
    Alexander
    Edited by Alexander
  • 0
    Avatar
    Seanklee77

    #0012017072500538

     

    Looks like it shows my side bank that it has been paid.  Please check your bank and confirm you guys received my payment.  Thanks.  

    Seanklee77@gmail.com 

     

    Edited by Seanklee77
  • 0
    Avatar
    Forjhgosselin

    I would suggest to calm down before crying scam

    Due to crypto crazy price rage, everyone wants miners

    I have bought miners from here and got what I paid for.

    Lately it takes longer to get an answer, took 3 weeks for me.

    So just calm down and wait patiently your turn

  • -1
    Avatar
    Bill Motley

    Their CS has always been MIA, but advertising products they can't ship is malpractice at minimum

  • 0
    Avatar
    Forjhgosselin

    Bill,

    Why do you think it says NEW BATCH COMING SOON ?

    Running out of a product and informing their clients their is a new batch on the way, is far from being malpractice.

    People need to chill and wait, CS always been slow here and now that crypto is selling like crazy, its worst, was to be expected. You should know better since it seems you have experience dealing with Bitmain in the past.

    I personally always received what I ordered from Bitmain.

    I think everyone should chill a little, Flooding CS with the same requests and emails over and over wont get anyone anywhere any faster

    My 2 cents

  • 0
    Avatar
    Michael Wray

    Forjhgosselin,

     

    How often do they go out of stock? and when do they usually restock? You seem to do a bit of business with Bitmain and i am looking at purchasing one. How long does it usually take when you order one and are the PAID/UNPAID comments something that you have had to deal with before? If so whats the current turnaround on confirmation? I saw that you said in one of your posts that it took 3 weeks for them to address your issue, was this issue an unpaid status? I just seel all these people posting about this but they never update their posts saying that their issues were addressed 

  • 0
    Avatar
    Forjhgosselin

    Hello Michael,

    Since mining been rising so fast, I must say they are selling every new batch even faster then the others.

    If you pay in Bitcoin you get the PAID status a lot faster, my 2 last orders were Bank transfer wire and the last order took them close to 3 weeks get everything from unpaid to paid.

    Usually the issue is that their Bank fees was not covered, So they will send an email telling you how much was missing, that was my problem. But eventually everything was fix to my satisfaction.

    Everything that I paid with Litecoin or Bitcoin, was pretty fast, My advice is if you can, pay using bitcoins.

    But all and all, I always got what I have paid for and it usually ship within the time frame that I was told.

    You just need to be patient, even if the order says not valid, dont worry, I had that not valid with my last order and it was fix as soon as I sent the bank fees that wasnt paid.

    If you have more questions, feel free to ask.

     

    Regards

    JH

     

  • 0
    Avatar
    Belyakov Andrew

    hi, I want to buy a lot of miners, I want to offer you an international contract as a legal entity is not a resident of China, according to Incoterms, FOB, FAS, EXW, where can I see your standard contract? we can conclude via email before you meet in your office. I want to know where I will list large amount.

  • 0
    Avatar
    Josenr5

    I made the payment of my order number 0012017072700401,  11 days ago and I still have not received the confirmation email of payment from you

  • -1
    Avatar
    Mary NIU

    Mary NIU. Today at 08:10

    At 23:59 hours of 31st of July2017, we are going to be deploying 100 new Antminer S9 and 100 Antminer L3+ to cushion any unforeseen market instability that comes with the impending Bitcoin fork. This measure is being put in place to protect our miners investment and also preserve the trust you all have placed on us.

    The deployed 100 Antminer S9 and 100 Antminer L3+ miners will be removed from the network, decommissioned and auctioned off at a discount from 00:01 hours of the 4th of august 2017.

    Cost:
    Antminer S9 (including its PSU): 22 LTC
    Antminer L3+ (including its PSU): 25 LTC

    To take advantage of this opportunity; make payments to any of the following LTC addresses and post ur transaction ID here afterwards.

    LPAT1ivKBpFkT1mM4Lx2nHiamiXpEFsABQ
    LRCfzMV5tUjzWDknZTki44JaxQKyL12X5G
    LKHYrFxFX6rQpUvtiFJ6vvLwM8qwbBSqKE
    LMGKkYGhKGQ3paELmCHkfJTwXNRFPRAZ8k
    LPmUWDV88gQTCxnoZ9Abo34t19pEzZ2Xzg
    La6Ya7XMEhyUUq4NLBG3hEkkEDDy54DBLe
    LLNtNuy61ZY1iNM2nAH7z8dSLm7ZQgFbrx
    LX8csuon9mgL5PMXU8nNbxV2DmVbt1QoR4

    For a speedy audit of auction winners, each address will only accept payments for 25 Miners.
    Note: Auction starts immediately. This is a first pay, first served auction, your payment will be refunded if your funds come after the first 200 payments.

    Shipping:
    1. For an auction of 1 to 3 miners add 7 LTC to your payment.
    2. For an auction of 4 to 10 miners add 14 LTC to your payment.
    3. For an auction of 10 miners and above add 40 LTC to your payment.
    (To host the miners on the cloud, please don't include the shipping cost in your payment)

  • 1
    Avatar
    Seanklee77

    Mary NIU,

    Don't trust messages like MARY NIU message.  IT is so obvious that its a scam lol.  Good luck to whoever decides to send them a LTC with those address.  Hope hackers hacks your accounts.

  • 0
    Avatar
    Velukrr

    Hi 

    I have made a payment for the D3 miner and the paid bu USD wire transfer.

    But the status shows expired. 

    Attached payment proof for your reference.



  • 0
    Avatar
    Velukrr

    Please update or please revert how to revise the payment.

     

  • 0
    Avatar
    Jesada Gyoto

    Hi, 3/8/2017 I paid the order 0012017080304935 and it still appears unpaid.

  • 0
    Avatar
    Cletus

    Having problems with site 2 out of three times when trying to order the D3. Tried multiple OS's and ISP's. 

    Edited by Cletus
  • 0
    Avatar
    Arti Gupta

    hello you sent my order to somewhere else it got returned to you please check the real address to send shipments 

    Order ID:0012017060701113

  • 1
    Avatar
    BL Energy Group

    I did not understand, I ask you to comment

     

Article is closed for comments.