Orders paid with BCH will expire if the payment process is not completed within an hour of order submission. When the payment is received, the status will updated to paid and validated.
USD wire Payments
If payment is made with USD wire transfer, please upload the proof of payment/TT transfer slip on to our website. It will generally take around 3 to 5 working days from date of your transfer for the funds to reach us, sometimes even longer, depending on the bank.
Check with your bank if the funds are confirmed to have been transferred into our Bitmain bank account. If your bank has confirmed that the funds are transferred and received but the order still shows unpaid after a week, write to us using your bitmain.com ID email with the following information. Do note that if any information is missing/wrong, we may not be able to track your payment and orders may be held/cancelled.
- order ID:
- account name (name from which the funds were transferred from, either a person or a company)
- SWIFT message (please request this from your bank):
- amount of your payment: