We understand that our customers might face high import tax issues due to their local customs policies and would request for us to either:
- Lower the value of the item listed in the commercial invoice or,
- Declare item as a gift under the description in the invoice
in order to clear customs smoothly.
However, we are not allowed to amend item description or invoice values. We seek your kind understanding that true values will need to be declared on invoices as per customs regulations and requirements.
Your local customs reserve the rights to seize or confiscate the consignment should there be any misrepresentation of information on the invoice in the process of clearance. When this happens, neither you nor BITMAIN can retrieve the package.
In addition, importers may be severely fined if there are discrepancies found in the invoice value against the original merchandise value.
IMPORTANT: BITMAIN does not have any control over customs regulations. Always research on your local customs policies and taxes before purchasing our products to ensure smooth customs clearance.
To learn more about the shipping options we offer:
Or click below for more information customs clearance:
Should you have any inquiries, feel free to contact us for assistance.
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