Articles in this section

Overseas Repair Centre Delivery Addresses(Official)

  • Created
  • Updated
Follow

 

VERY IMPORTANT: Creating a correct repair ticket for your return package is a must.

 

Overseas Official Repair Centres

 

Overseas Repair Centre Delivery Addresses(Official)

*Laos Delivery Address*
▷Recipient's Name: Mr. WANG WEI
▷Company's Name: Bitbase Lao Sole Co
▷Address: NSW-02-01, Warehouse No. 2, Saysettha Development Zone, Vientiane Capital, Lao PDR.
▷Tel: +856-020 55503390（only for delivery, not customer service）

*NOTE:

1. Laos repair centre can receive and ship packages normally except Ukraine, russia, Brazil Cuba, Svria, lran, lraq and other war-torn countries.
2.DHL, EMS, Fedex can be used to ship to laos repair centre. If you want to use another shipping company, please confirm with the loaistics company first to avoid the risk of returning or lost of your packages. When shipping, please insure according to the actual price of the product to avoid all related risks during transportation.
3. When using pallet packaging, please ensure that the size of the pallet is 1.2m*1m, and the height of the pallet with the mining machine is not higher than 1.8m.
4. The costs of returning defective products to our repair centre, inclusive of any/all custom clearance fees, shall be borne by you. lf the defective products are returned uninsured, you are assuming all risks associated during transport. BITMAIN will not be liable for any losses or damages. Please check and choose DDP shipping term.

 

USA-GV Delivery Address
▷Recipient's Name: BO CUI
▷Company's Name: GREAT VOYAGE INC
▷Address: 12 Simon St, Unit 5, Nashua, NH 03063. US
▷Tel: 3395327094（only for delivery,not customer service）
▷Working Hours: M-F: 9:30-17:30（local time）

*NOTE:

1. This address only accepts packages from the United States. Otherwise it will be returned.

2. Product return charges, including any/all customs clearance charges, shall be borne by you. If the product is returned uninsured, you assume all risks associated with shipping. 

 

USA-DE Delivery Address
▷Recipient's Name: Hongmu Pan
▷Company's Name: Cryptominer Service Inc.（BITMAIN Service Center）
▷Address: 1800 Ogletown Rd Unit C, Newark, DE 19711.US
▷Tel: 302 384 2327（only for delivery,not customer service）
▷Working Hours: M-F: 9:30-18:00（local time）
▷logistics: Fedex & Ups

*NOTE:

1. This address only accepts packages from the United States. Otherwise it will be returned.

2. Product return charges, including any/all customs clearance charges, shall be borne by you. If the product is returned uninsured, you assume all risks associated with shipping. 

 

*USA-DFW Delivery Address*

(Only repair 19 series ANTMINERs within 50 units)
▷Recipient's Name: Kenny  Wang
▷Company's Name: Shenzhen Jinhexin Technology Co., Ltd
▷Address: 999 E Arapaho Road #360, Richardson, TX 75081
▷Tel: 001-469-238-661（only for delivery, not customer service）
▷Working Hours: M-F: 9:00-18:00(local time)

*NOTE:

1. This address only accepts packages from the United States. Otherwise it will be returned.

2. The costs of returning defective products to our repair centre, inclusive of any/all custom clearance fees, shall be borne by you. If the defective products are returned uninsured, you are assuming all risks associated during transport. BITMAIN will not be liable for any losses or damages. Please check and choose DDP shipping term.

 

Kazakhstan-Almaty Delivery Address
▷Recipient's Name: Mr. Li
▷Company's Name: Bit Staff Technology Co., ltd（BITMAIN Service Center）
▷Address: S. Kemerogan, Karasay district, Almaty region, Yegemendyk Street 23a
▷Tel: +77076688218（only for delivery, not customer service）
▷Working Hours: M-F: 9:30-18:00(local time)
▷logistics: CDEK & Alem Tat

*NOTE:

1. This site can only accept shipments from Kazakhstan. Shipments from outside the Kazakhstan will be returned to the sender.

2. The costs of returning defective products to our repair site, inclusive of any/all custom clearance fees, shall be borne by you. If the defective products are returned uninsured, you are assuming all risks associated during transport. BITMAIN will not be liable for any losses or damages.

 

 

>Please read the instructions carefully:

How to create a ticket?

Repair Guide

Packaging Recommendations

 

 

Should you have any inquiries, feel free to contact us for assistance.

    Contact us >

Comments

2 comments

Date Votes
  • IVANTEETIONGSING

    hi,,

    i have S7 2pc hash borad_45_v1.3 .. wanna send to repair

    • about how much repairs cost need ?
    • how long time need takes?
    •  is it this address i need to sending  (3700 Quebec Street, Unit 100-239 Denver, Colorado 80207, USA) ??
    -1
    Comment actions Permalink
  • Виталий Васильев

    Здравствуйте я заказывал у вас 2 майнера S7 , одна плата не рабочая я связывался по почте выяснили что действительно не работает одна плата путем отключения их от блока питания всё подтвердилось ,вот номер моего заказа на bitmain ( 0012016072500046) . Завтра вам вышлю тракинг номер моей посылки .                                                                                                                  Hello I ordered 2 miner S7 , one Board not working I was contacted by email have found that really does not work one Board by disconnecting them from the power of all confirmed ,here's my order for bitmain ( 0012016072500046) . Tomorrow will send you the tracking number of my package .

    0
    Comment actions Permalink

Article is closed for comments.