I received a broken miner - damaged in shipment

1.Contact your local logistics agent to clarify the situation first;
2.Create a ticket and upload the broken picture as below,
https://bitmainhelp.zendesk.com/agent

3. Include pictures of the miner and both inside and outside of the shipping box.
4.We will follow up the case and claim for compensation for you.

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2 Comments

  • 0
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    Usliang

    when I tried to access the URL: https://bitmainhelp.zendesk.com/agent

    I got an acccess denied error:

     

    Access Denied

    You do not have access to this page. Please contact the account owner of this Zendesk for further help.

  • 0
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    Asic111

    Hello!Because of the wrong address and impossibility to make shipment successfully all the goods are returned to Bitmain. What is the next step in this case?What should the client do?

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