If you received a defective new miner, please send a SN photo and a screenshot of Miner Status to us by Contacting Support
After confirm your issue, we could replace it to a new one.
Have more questions? Submit a request
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Reyf Hi, I have received the defective miner and sent SN using support form exactly as instructed above but it has been eight days now and nobody responded yet... :-(
I am really disappointed with the way BITMAIN is taking care about his customers. I would expect that the DOA ticket is going to be handled with highest priority!!!
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