Changing delivery address
Delivery address change is only possible under the following scenarios:
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Write in to us to check if address change is possible. Make sure the request will be sent from the email address/User ID that is linked to your BITMAIN account and used for placing the order.
For security reasons, we will not entertain requests sent from other email addresses or User ID.
Once your order is arranged for shipment, we cannot halt it. If address is given wrongly resulting delivery failure, your package will be returned to us. After which, we will ship the order to your new address. All additional shipping charges and taxes incurred are to borne by the customer.
Changing billing address
We are unable to change the billing address you gave in the order.
However, we are able to make changes to your order commercial invoice. Note that the commercial invoice is automatically generated by the system. As such, it follows the details including the billing address you have provided in your order.
Write in to us to request change of the billing address in your commercial invoice after you have received the shipping notification from us stating that your order has been shipped.
Nevertheless, check and input the correct billing address before ordering.
If you have questions about changing your address, contact us for further assistance.
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Comments
23 comments
I have made an order 0012017062800633. I chose Russia as my country because there was no Ukraine in the given list (can you please fix it?). I need you to make some changes in my order. My real address is Ukraine, 73008 index, Kherson region, Kherson city, lane Smolenskiy, 61, apartment 14. Answer me please in next few days and I will pay for the order with new shipment address. Thanks.
i have same problem as Pozynich Segii. Today I placed order (0012017070401540), but I can't choose Ukraine from the country list. Can you add Ukraine in the list?
URGENT!!!
Order: 0012017090504279
Please change my shipping address to following address:
I'm writing to seek your assistance regarding the shipping adress of my order.
Order Number:
0012017080303272,
0012017080303403,
0012017080303501,
0012017080303548.
. The order was originally adressed to "yeongdeongpo dangsandon6ga 346-2 c&S 303，SEOUL, 02564，South Korea", but I would like to change the order to the adress below:
1. My order: 0012017080303272
Recipient: Jang Hyun Myung
Telephone: 010-3617-4698
Address: Residence LIKEHOME apt.A-205, 80, Cheomdan-daero, Yeonsu-gu, Incheon, Republic of Korea (zipcode: 21988)
2. My order: 0012017080303403
Recipient: Jung Chaeyoon
Telephone: 010-2327-4155
Address: Lotte castle campus town apt.201-3042 , 55, Songdogwahak-ro 27beon-gil, Yeonsu-gu, Incheon, Republic of Korea (Zipcode: 21982)
3. My order: 0012017080303501
Recipient: Tak Hyun Jun
Telephone: 010-9262-1076
Address: Lotte castle campus town apt.C-209, 55, Songdogwahak-ro 27beon-gil, Yeonsu-gu, Incheon, Republic of Korea (Zipcode: 03777)
4. My order: 0012017080303548
Recipient: Kim Chang-soo
Telephone: 010-9228-7016
Address: Residence LIKEHOME apt.A-207(laundry) , 80, Cheomdan-daero, Yeonsu-gu, Incheon, Republic of Korea (Zipcode: 21988)
Thank you in advance for your help.
Sincerely, MINJAE HONG
My order id is 0012017081100527 and it has been paid !
My shipping address in the order is incomplete
My complete shipping address is
Andrei Rusakov
Telephone： 89872976227
Address： Russia，Tatarstan，Kazan，Irken h.77，420140
PLEASE CHANGE MY ADDRESS !! thank you
Waiting 2 weeks on ticket. Could you check ticket ID: 123105?
hi,
Order ID: 0012017080200611
Order ID: 0012017080204352
I ask you to review my appeal again.
In view of the fact that it was necessary to quickly form an order - there was an
error!
Country Tajikistan was mistakenly chosen - instead of Kazakhstan!
The city is listed correctly - Almaty !!!
The address is also formed erroneously due to the speed of registration.
I ask you to re-change the delivery address:
Kazakhstan, 050006, Almaty, Nauryzbaysky district, Shugyla micro district, Dostyk
microdistrict, house 25.
Phone 87057362375
I very much look forward to understanding!
Hi
Could you change my address too? Why there is no option to provide one address for delivery and second for invoice?
Order ID 0012017081603415 Hello, good afternoon, please change my shipping addressTelephone: (001) 7868535414.
thanks
Hello.. Please I need to update the ZIP Code for my order # 0012017081804136
The new ZIP Code is 33166... the rest is OK.
thanks
Carlos Ferrer
#Mohsenpsh
It was written my message.
LINK:
https://bitmainhelp.zendesk.com/hc/en-us/articles/115000384634/comments/115000139874
I fixed the country in Republic of Korea.
you will check it please.
please fix the country list. iran, turky, ukrain .... is not in list.
Dear Bitmain Technologies CS Team,
I'm writing to seek your assistance regarding the shipping adress of my order.
Order Number:
0012017080304220,
0012017080304138,
0012017080304068,
0012017080304068.
. The order was originally adressed to "South KoreaICHEONICHEON2091, Gyeongchung-daero, Bubal-eup, Icheon-si, Gyeonggi-do, Republic of Korea", but I would like to change the order to the adress below:
1. My order: 0012017080304220
Recipient: Chun hyemin
Telephone: 010-2645-8960
Address: Seogangro 9-gil 45
Taeyoung Apt. 102-802
Mapogu, Seoul 04060
South Korea (zipcode: 04060)
2. My order: 0012017080304138
Recipient: Jung jaehyung
Telephone: 010-4983-0464
Address: 14, World Cup-ro 3-gil, MapohanriverPrugio 202dong 2609ho, Mapo-gu, Seoul, Republic of Korea (Zipcode: 04024)
3. My order: 0012017080304068
Recipient: Kim sunjung
Telephone: 010-8551-5806
Address: 38, Yonsei-ro 2ma-gil, dongwoo jutaek 502ho, Seodaemun-gu, Seoul, Republic of Korea (Zipcode: 03777)
4. My order: 0012017080304068
Recipient: Cha kyungsoo
Telephone: 010-5063-2427
Address: 21, Salgoji 8-gil, 103ho, Seongdong-gu, Seoul, Republic of Korea (Zipcode: 04764)
Thank you in advance for your help.
Sincerely, LEE KUNBONG
My order id is 0012017081101151 and it has been paid !
My shipping address in the order is incomplete
My complete shipping address is
Sudhir Shrestha
5/114 Epping Rd
North Ryde
Sydney NSW 2113
Australia
mobile 0434807606
PLEASE CHANGE MY ADDRESS !! thank you
My order id is 0012017081101151
My shipping address in the order is incomplete
My complete shipping address is
Sudhir Shrestha
5/114 Epping Rd
North Ryde
Sydney NSW 2113
Australia
PLEASE CHANGE MY ADDRESS !! thank you
Order ID: 0012017081102714
Hello ! Change the address of delivery at :
Chirkov Roman Alekseevich 89821218481
Zapadnay 11 Izevsk Udmurt Republic Russia 426019.
(I'm moving and will not be able to pick up the parcel. Thank you)
URGENT!!!
I have opened ticket, Request # 107017.
Please respond on that ASAP.
Updated invoice is asked for remittance.
.
EDIT: the problem was solved!
Hello, good afternoon, please, I need to solve this request 0012017070301659 can not and should not arrive in Venezuela because there are many problems with the customs and you can lose that merchandise that I need to transfer that money to the other order number 0012017070601642
Hello, good afternoon, please, I need to solve this request 0012017070301659 can not and should not arrive in Venezuela because there are many problems with the customs and you can lose that merchandise that I need to transfer that money to the other order number 0012017070601642
Dear Bitmain Technologies CS Team,
I'm writing to seek your assistance regarding the shipping adress of my order
0012017080304220,
0012017080304138,
0012017080304068,
0012017080304068.
The order was originally adressed to "South Korea ICHEONICHEON 2091, Gyeongchung-daero, Bubal-eup, Icheon-si, Gyeonggi-do, South Korea", but I would like to change the order to the adress below:
1. My order: 0012017080304220
Recipient: Chun hyemin
Telephone: 010-2645-8960
Address: Seogangro 9-gil 45 Taeyoung Apt. 102-802 Mapogu, Seoul, 04060, South Korea (Zipcode: 04060)
2. My order: 0012017080304138
Recipient: Jung jaehyung
Telephone: 010-4983-0464
Address: 14, World Cup-ro 3-gil, MapohanriverPrugio 202dong 2609ho, Mapo-gu, Seoul, 04024, South Korea (Zipcode: 04024)
3. My order: 0012017080304068
Recipient: Kim sunjung
Telephone: 010-8551-5806
Address: 38, Yonsei-ro 2ma-gil, dongwoo jutaek 502ho, Seodaemun-gu, Seoul, 03777, South Korea (Zipcode: 03777)
4. My order: 0012017080304068
Recipient: Cha kyungsoo
Telephone: 010-5063-2427
Address: 21, Salgoji 8-gil, 103ho, Seongdong-gu, Seoul, 04764, South Korea (Zipcode: 04764)
appendix) South Korea = Republic of Korea
Thank you in advance for your help.
Sincerely, LEE KEUNBONG
Article is closed for comments.