BTC.com Pool Joanna Created May 05, 2017 09:58 Updated September 11, 2018 04:25 Follow Mining Configuration Account Registration Sub-Account Configuration Miner Configuration Miners' Batch Management Using BTC Smart Agent Sub-Account Management Watcher Alert Setting Information Modification Supervision on Bitkan Earning & Payment Settlement Mode Payment Confirmation FAQ Why I can't receive my earning after changing the bitcoin address? Why my miners keep disconnected then connected repeatedly? How to get my password back? What's the condition to mine Bitcoin? Why is the fluctuation of Bitcoin price so significant? Who does Bitcoin transaction fee pay to? Why does Bitcoin transaction take time to wait for confirmations? How to purchase bitcoin miners? What's Namecoin? How to receive it when BTC pool gives away namecoin every day? What is Bitcoin address? What's the difference between the subsidy address and the default address? Why don't I receive the activation email? What's the lucky figure? Why will the earnings get less every two weeks? What's API? How to get a Bitcoin wallet? What are the rejected shares? How to configure the difficulty of miners? Why does the hash rate of miners fluctuate? Mining fee and Tx fee Common Knowledge Bitcoin Blockchain Mining Block Transaction Wallet Customer Service Quality Service Contact us About BTC.com BTC.com Open Source Code Multi-node Deployment High-speed Broadcast Network Transparent Agent Security Comments 3 comments Sort by Date Votes Umeshpatel2782 July 06, 2017 22:08 pending my payment 0 Permalink k g krishnamurty August 23, 2017 07:09 My transaction for Bitcoin Cash is not appearing in my BTC.COM wallet. 0 Permalink Sarah August 23, 2017 08:57 Notice for the payment issue today (the income of mining BTC on 22nd August, 2017) from BTC.comBTC.com_Jane | BTC.com_Pool | 2017-08-23 14:20Dear customer, BTC.com Pool is preparing the Bitcoin Cash (named BCC below) settlement system, which is not running well for now and results in a mistake that when calculating the payment of BTC, it added several earnings of BCC. As a result, you see the number of BTC earning on web page is high and the earning of BCC can not be displayed normally. The problem has been fixed now, and the data shown on web page is correct. The payment of both BTC and BCC will be completed as soon as possible. BTC.com Pool will offer a 2% (under PPS mode) rebate for miners, both BTC and BCC miners, as the compensation for this problem. The rebate time is from UTC 00:00 on 23rd August to UTC 00:00 on 25th August, 2017. We are very sorry for this mistake and thank you for supporting BTC.com. Best wishes! 0 Permalink Article is closed for comments.